Updated: Mar 3
Slow processes resulting in delivery delay are a problem, not just for the frustrations they bring you and your business but also for your customer and that is bad news for future long term business.
Losing information, false information or even lost product is a headache in costs and lost time to rectify, if you can that is.
Not to mention incredibly damaging at audit time when trying to retain that accreditation.
If your quality of service or product is not consistent then your process is not working to ensure a high level of repeat-ability.
Whats of more concern is how often is this substandard slipping through to the customer and why?
If your product or service is slow in areas or even stopping and requiring micro management then you either need to identify the constraints in your system and optimise or your process is broken. These areas are red flags to show imbalance some where in your business which needs swift resolution.
Internal conflicts and frustrations or seemingly poor performance in some or all areas! This is a sign it is time to reevaluate and check the system. No one knows the business like its employees, and they will know all the good, bad and ugly of its day to day issues. The process may be working for some but not all and these gaps need bridging and ownership establishing.
Quality Process Analytics
Whilst this list is not exhaustive, if you are experiencing one or more of these signs and similar, contact us at Quality Process Analytics. We work with you to solve problems, build improvement culture and establish a continued legacy of growth and productivity.
Tell us of your experiences and click the link on our logo to get in touch for more information.
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